We Turn Email Into Your Best Marketing Channel

You want to send emails people actually open - and then act on. Whether you’re trying to nurture loyal customers, share important information, drive site traffic, or promote a big launch, your emails should feel like a value-add, not clutter.

That’s where we come in. Based in Atlanta, c21 is a woman-owned digital marketing and PR agency helping clients across the Southeast and beyond turn email campaigns into their top-performing marketing channel. Since 2001, we’ve helped brands like yours with email marketing services that are cost-effective, measurable and proven to outperform industry benchmarks - by more than double (in most cases)!

What’s Included in Our Email Marketing Services

And you don’t have to stress about execution - we manage the entire process, from content calendar to copywriting, distribution and reporting. The result? Campaigns you can count on to boost engagement and web traffic.

Why Choose c21 for Email Marketing

Your audience doesn’t need more inbox clutter. They need messages that matter to them. As an Atlanta-based, women-owned small business, we understand the value of clear communication and measurable results. Whether you’re a local organization, national nonprofit or government entity, we’ll tailor an email strategy that works for your goals.

 Ready to offload your email marketing? Contact us and let’s start driving results.

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Business Websites That Work Harder for You

Your Website Should Do More than Look Good

What’s Included in c21’s Website Design Services

We handle every part of the process — so your site reflects your brand and drives the results you want. With business website design services from c21, you’ll get:

• A website designed to meet your company’s goals - From intuitive navigation to mobile responsiveness, we build sites that guide visitors to the information they need and the content you need them to see
• Compelling content that connects - Your site’s visuals and copy should showcase your brand and provide clear information to your target audiences. Our team of expert copywriters - with an eye for design - makes that happen
• Built-in SEO and performance optimization - You want to appear in Google’s search results. SEO and optimizing for site load time help your site rank higher and reach more people
•  Ongoing flexibility - With c21, you have a partner to handle quick website changes without needing to understand backend coding yourself. Need a new landing page or an image swapped out? We’ll make it happen

Need a Website Refresh for a Dated Site?

Do you have an outdated website despite it not being that old? Are you getting feedback from site visitors about issues with user experience or broken links? No problem. Our web-savvy team can step in to:

• Update content or visuals
• Add new pages or features
• Create custom landing pages for campaigns
• Embed video or interactive media
• Add or update webforms
• Make SEO enhancements
• And more

Whether it’s a full website build or a few strategic updates, we’re here to ensure your digital presence keeps up with your brand and aligns with your organization’s messaging and goals.

Why Choose c21 for Business Website Design?

As a woman-owned small business in Georgia, we understand what it takes to stand out online and know that nearly every organization, large and small, needs a website. We take time to understand the goal of each website and craft a site that meets each client’s needs - whether that’s a five-page minimalist website or a 50-page site with multiple landing pages and forms. And our results-driven focus means that we will track your site’s performance and make updates for the best results.

Ready for a website that drives results and improves user experience? Contact us today to get started. 

Examples

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Social Media Marketing for Businesses and Organizations

Social Media Has a Major Influence on How Your Business is Perceived

What’s Included in c21’s Social Media Services

With social media services by c21, you get:

• Social Strategy Built to Reach Your Audience - We work with you to identify the right platforms to reach your unique audience, whether it’s Facebook, Instagram, LinkedIn, TikTok or beyond, and develop tailored strategies that match the tone, behavior and expectations of each channel
• Custom Posts That Stand Out - You don’t have time to constantly generate social content ideas but we do. We write and design custom social media posts that align with your brand and are optimized for each social platform. We also work with you to identify the types of photos and videos to capture so your content stays relevant and unique to your organization
• Post Scheduling and Consistent Publishing - Don’t take time out of your busy day to post on your company page when we can create a content calendar, draft posts in advance and schedule them (We can handle breaking news too!). This keeps your brand active and visible on social
• Understanding Business Page Setup - Social media for business is different from your personal social media profiles, with additional setup and settings required to take advantage of all features. We can optimize your business’s social media profiles and help troubleshoot prior setup issues
• Real Time Engagement - Our suite of sophisticated social media tools lets us keep track of social media comments and messages so you can worry less. We’ll work with you on an engagement strategy at your comfort level - whether that’s flagging comments that need a response from you or managing moderation ourselves based on pre-approved template responses
• Insights and Analytics to Track Performance - c21 compiles monthly analytics dashboards to let you know how your social media platforms are performing month-to-month and over time. This lets us make adjustments for continuous improvement

Why Partner with c21 for Social Media Marketing

At c21 we combine data-driven strategy with creativity to make social media work for your business not drain your time. As a woman-owned Atlanta digital marketing agency, we understand how to balance storytelling with social strategies that work to reach your goals and grow your community authentically. 

From Instagram and Facebook to LinkedIn, Bluesky and TikTok, we work to make sure your brand shows up consistently and with purpose. Ready to talk about how c21 can help with your business or organization’s social media strategy? Contact us today.

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Why Choose c21?

Video production can be daunting and very expensive, especially when it’s for high-stakes moments like an event, a corporate announcement or a brand relaunch. With our expertise, you get more than just polished videos—you get a partner who understands how to translate your goals into compelling content that leaves a lasting impression, while still being cost-effective. (We also are great at giving suggestions on how to make your video ideas more cost effective.)

Examples of Videos We Can Create:

• Event Coverage & Recaps: Capture the energy and key moments from your events with an event highlight video or record full speeches and presentations.
• Interviews & Testimonials: Whether it’s a leadership spotlight or customer stories, we want every interview to tell a story worth hearing. Hint: these videos are great to include on a company website!
• Informational Videos: Share information about your company or initiative in clear and engaging videos. Property tours, behind-the-scenes videos and general overviews fit in here.
• Rebranding & Corporate Announcements: Announcing a big change? (Did we maybe even help with that rebrand?) We’ll help you communicate it with style and impact, ensuring your audience gets the message loud and clear.
• Social Media Videos: Need someone else to handle your Instagram Reels, TikToks or LinkedIn videos? We create so many of these we have a social video service page dedicated to them!
• And More: Bring us your ideas. Better yet, tell us your goals and let us bring you our ideas. Videos are almost always part of our integrated marketing plans which include digital, marketing and PR strategies.

Give Us a Shot

You have enough on your plate. We take care of the entire video production process, handling everything from storyboarding to logistics to post-production edits. We play well with others too. Just need one piece of the puzzle like scripting and storyboarding? We're flexible.

Ready to Get Started? Contact us and let’s work together to create video content that connects with your audience and helps you achieve your business goals. 

Video Examples

Our Process:

1. Strategy: How will a social video strategy help you meet your goals? We help answer that question before ever hitting “record.” When we work with a client, we dig deep to understand your brand, your audience and your goals so all videos serve a purpose.
2. Creativity: We have ideas! From brainstorming to storyboarding to scripting, we craft content that resonates. Need something playful? Informative? On-trend? We’ve got you covered.
3. Production & Editing: Video quality is so important - even on social media. Our video pros know how to shoot and edit for every platform, ensuring your content not only looks great but also drives results. Want to include something specific like drone footage? We have a deep network of expert contractors to help.
4. Posting, Optimizing & Engaging: Posting social videos is just one part of a social media strategy. (And we know the best way to format and optimize video on each social network.) We’ll also help you navigate the ever-changing social platforms, engage with your audience and monitor performance for continuous improvement. Let us take that off your plate!

We Make It Easy

You're busy. Let us take the pressure off. We handle the nitty-gritty of video production so you can focus on what matters most: running your business. Whether you need a quick-hit campaign or an ongoing content series, we’ve got the tools and expertise to make it happen.

Let’s create social videos that build your brand, help you reach your goals and get people talking. Contact us!

Need help with longer-form videos or videos for an event, brand launch or more? We can help with those too!

Examples

Public Engagement That Builds Understanding and Trust

Connecting Directly With the Communities You Serve

What’s Included in c21’s Public Engagement Services

Every campaign is unique and our approach is tailored to your specific needs and community dynamics. Public engagement services include but are not limited to:

• Public Meetings and Workshops - We plan and facilitate in-person meetings, town halls and informational events with your target audiences and share updates clearly
• Stakeholder Mapping and Analysis - We identify key community members and priority groups to tailor your engagement efforts effectively
• Focus Groups and Surveys - We organize and execute focus groups and online surveys to gather public feedback on your topic or issue and provide analysis
• Reputation Management - We help craft and maintain a positive, trustworthy image through consistent and transparent communication
• Speaking Engagements - We leverage our extensive network to book speaking engagements that put you in front of your target audience and key stakeholders

Integrated Public Engagement for Stronger Impact

In addition to these in-person public engagement tactics, we recommend an integrated marketing approach, including other PR and digital marketing strategies like:

• Crisis Communication Management - Provide support and guidance to navigate challenges, address concerns, respond quickly and maintain public trust
• Media Relations - Engage with media to share the facts around your story and counter any misinformation
• Digital Engagement - Use email marketing, social media, digital ads, website updates and more to extend the reach of your message and keep communities informed

Together, these tactics combine to create a comprehensive public engagement campaign to educate, build understanding, influence public opinion and help your organization thrive. 

Ready to Engage Your Community with Confidence?

Let’s create a tailored public engagement strategy that informs, supports, and inspires trust. Contact c21 today to get started.

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Integrated Marketing That Brings Your Strategy Together

Not Sure Where to Start? We’ll Help You Find the Right Marketing Mix.

Based in Atlanta and founded in 1992, c21 is a woman-owned digital marketing and PR agency that helps organizations identify their goals (even if they’re still shaping them) and build custom, integrated strategies to achieve them.

What Integrated Marketing Looks Like

Our approach aligns your communications efforts so every tactic works together to move your organization forward to reach your goals. Integrated campaigns may include:

• Public relations and media outreach
• Digital marketing and paid advertising campaigns
• Social media strategy, content and social media monitoring
• Email marketing and automation
• Branding and collateral development
• Events, promotions and community engagement

You get a cohesive plan backed by data, creativity and seasoned expertise without having to manage multiple partners or disjointed efforts.

See Integrated Marketing in Action

Curious how it all comes together? Explore the case studies below to see how we’ve helped clients strengthen awareness, improve engagement and drive growth through smart, strategic combinations of PR, marketing and digital tools.

We can start big or small. 

Let’s build a strategy that works for you. Your goals drive our work and your success is our success. Contact us to discuss your needs and let’s create an integrated marketing plan built for real results.

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Affordable Brand Development That Tells Your Story

Build a Brand Your Audience Will Remember

What is a company without a brand? Your brand is more than a logo, it’s your identity, your voice and the first impression you make. Whether you're building a brand from scratch or refreshing an identity, c21 is here to help you build (or rebuild) a cohesive, memorable and affordable brand that truly resonates with your target audience.

As an Atlanta-based, woman-owned agency founded in 1992, c21 brings more than 30 years of experience in brand strategy, messaging and design. We blend research and creativity to build brands that are authentic and support long-term growth.

What’s Included in c21’s Brand Development Services

We offer full-service affordable branding support tailored to your organization’s goals and audience needs, including:

• Name creation - What’s in a name? Everything. We can help develop your brand name
• Mission, vision and values development – Clear, compelling statements that guide your organization and strengthen internal alignment
• Logo design and visual identity – Professional visual systems that reflect your brand’s mission, personality and values
• Brand guidelines – Comprehensive guidance on logo usage, color palettes, typography, tone of voice and visual standards
• Messaging and positioning – Brand stories, taglines and key messages that differentiate you and connect with your audience
• Website, digital marketing and collateral design – Digital and print materials that carry your brand consistently across every touchpoint

From strategy to execution, we ensure your brand feels cohesive, intentional and ready to support your marketing and communications efforts.

Why Brand Development Matters

A strong brand is critical for both small and large organizations. Your brand:

• Clarifies what your organization is and what it stands for
• Differentiates you from your competitors
• Builds trust with your target audiences
• Creates visual consistency across marketing channels

Ready to strengthen your brand? Let’s build a brand your audience will remember and your team will be proud of. Contact c21 today to get started.

Media Relations Services in Atlanta, GA

Earn Media Coverage and Build Brand Credibility

Get your story in front of the people who matter! With more than 30 years of experience and a wide-reaching network of media contacts, c21's media relations services help you craft compelling stories and connect with the right journalists to earn coverage across news outlets.

Placement in the right media outlets can boost your brand’s credibility and brand awareness, as well as strengthen your organization’s reputation. Whether you’re looking to see your brand in a national magazine or on the 6 p.m. local TV newscast, our deep experience in developing attention-grabbing stories will help your story land where it counts.

Our Comprehensive Media Relations Services

With media relations services and support from c21, you’ll get:

• Tailored story development and goal-driven messaging - You tell us your news and we turn your updates into narratives that capture attention and align with your business goals. And count on us to let you know what news is not likely to gain media attention so you don’t waste your money
• Targeted media outreach - While we have a breadth of local, regional and national media contacts, we also have access to sophisticated media databases to find any journalist to fit your unique industry
• Established relationships - We have deep connections to media and the business community in metro Atlanta, as well as access to trusted journalists, editors and influencers across sectors like real estate, sports, technology and nonprofit
• Full-service campaign management - From pitch strategy to drafting press releases to media follow-up, we handle every aspect of your media relations to secure meaningful coverage.

Why Partner With c21 for Media Relations Services?

As a women-owned small business with deep roots in Atlanta and the Southeast’s business and media community, we bring both strategic perspective and personal commitment to every campaign. We know how to make your story resonate with your target audience and how to make sure it gets heard - whether that’s through media relations or another marketing tactic.

Ready to share your story with the world?

Contact us today to start building a media relations strategy that earns coverage and builds lasting credibility.

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