public engagement

Public Engagement That Builds Understanding and Trust

Connecting Directly With the Communities You Serve

In today’s highly digital world, sometimes shifting public opinion requires more than online communication - it requires meaningful connection directly with people in a community. Whether you’re launching an initiative, navigating negative sentiment around a project or working to build support for the project, c21 helps you engage the public with clarity, transparency and purpose. Our hands-on public engagement campaigns are designed to show the community the benefits of your project, product, service or organization.

Based in Atlanta and founded in 1992, c21 is a woman-owned digital marketing and PR agency with more than 30 years of experience designing hands-on public engagement campaigns that educate, inform and build trust.

Public engagement session for The Gathering at South Forsyth

What’s Included in c21’s Public Engagement Services

Every campaign is unique and our approach is tailored to your specific needs and community dynamics. Public engagement services include but are not limited to:

  • Public Meetings and Workshops - We plan and facilitate in-person meetings, town halls and informational events with your target audiences and share updates clearly
  • Stakeholder Mapping and Analysis - We identify key community members and priority groups to tailor your engagement efforts effectively
  • Focus Groups and Surveys - We organize and execute focus groups and online surveys to gather public feedback on your topic or issue and provide analysis
  • Reputation Management - We help craft and maintain a positive, trustworthy image through consistent and transparent communication
  • Speaking Engagements - We leverage our extensive network to book speaking engagements that put you in front of your target audience and key stakeholders

Integrated Public Engagement for Stronger Impact

In addition to these in-person public engagement tactics, we recommend an integrated marketing approach, including other PR and digital marketing strategies like:

  • Crisis Communication ManagementProvide support and guidance to navigate challenges, address concerns, respond quickly and maintain public trust
  • Media RelationsEngage with media to share the facts around your story and counter any misinformation
  • Digital EngagementUse email marketing, social media, digital ads, website updates and more to extend the reach of your message and keep communities informed

Together, these tactics combine to create a comprehensive public engagement campaign to educate, build understanding, influence public opinion and help your organization thrive. 

Ready to Engage Your Community with Confidence?

Let’s create a tailored public engagement strategy that informs, supports, and inspires trust. Contact c21 today to get started.


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